B・A・C・K・P・L・A・N・E

Who are we?

Managed service for the design, implementation and maintenance of data and voice networks in offices, campuses, computer centers and public cloud. The service offers a package of various functionalities, which are selected according to the needs and requirements of the companies.

Supported Technologies

End-user networks for offices and branches
Computer center and hybrid cloud networks.
Cloud service-provided networks.
Wireless networks for collaborators, warehouses and clients.
Metropolitan dark fiber or managed fiber networks.
Active and passive fiber optic networks for campuses.
Enterprise interconnection with cloud services.
Computer centers interconnection in tier 2 or 3.
Multi-vendor service balancing.
Multi-site and multi-cloud geographical load balancing.
On premise, cloud and hybrid telephony services.

Scope of service

Review and optimization of network architectures.
Mission critical voice and data networks implementation
Network solutions evaluation consulting
Low level design for LAN/WAN/WLAN networks.
Installation, configuration and support of network equipment.
Network monitoring and maintenance services.
Technical advice for integration of ICT solutions.
Remote support to users and technology equipment.
Expert on-site support on a permanent or on-demand basis.
Continuous control of network assets and obsolescence.
Continuous upgrade of equipment and operating systems.

Service benefits

Scalable and consistent communication services with the possibility of its extension along with the changing business (service in partnership with Liberty Global).
Network architecture periodically optimized in order to improve collaborators efficiency and communications cost reduction (service supported by Cisco and Nokia).
Network design, construction and maintenance responsibilities delegation to specialists in the field, based on service level agreements.
Customer’s first line of support to contact with their contracted telecom operators and providers of ongoing network support.
Single point of contact in case of failure, with annual proactive maintenance program to reduce the risk of service unavailability.

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