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Managed Services and Digital Intelligence

We deliver smart out-of-the box IT that requires minimal support and gives insights about demand and usage to improve IT planning, operations and governance.

Our Services

SITES' services help organizations better understand technology, implement Agile design principles and take a strategic approach to adopting tools and methodologies. Using a holistic approach, we help you define, design and execute strategies that optimize costs and quality while creating new revenue streams.

Our Services

Operations Management

IT Operations Management, also called ITSM (IT service management), consists of the partial or total delegation of the management of IT service delivery processes to a multidisciplinary team of specialists. This includes all processes and activities that are required to plan, deliver and measure IT services.

  • Technical Assistance Center

  • Monitoring and Control

  • Data Center Operation

IT Implementation Services

IT implementation services provide an agile and effective response to the different IT management domains, automating processes for enabling new solutions in production, capacity management or managing changes to IT infrastructure configurations.

  • Agile Project Management

  • IT Deployment Services

  • Patching and Upgrade

Risk & Security Management

IT risk and security management aims to analyze, measure and mitigate risks associated with information security. By assessing the risk posture, controls against threats to companies and their environment are established and managed. 

  • IT Risk Management

  • Incident Response

  • Digital Forensics

  • Securirty Architecture Review

Technological Transformation

The main benefit of the technological transformation service is to promote a better alignment of IT results with the strategic objectives of companies and the improvement of the user experience with IT services, which is achieved with a greater empowerment of the specialist teams.

  • Agile Management Office

  • IT Process Management

  • IT Strategy

Software 
Factory

Our highly recognized software factory supports the analysis, design and construction of business applications based on Java, PHP, Angular, AI, microservices, making use of agile, development and integration tools with data technologies in the cloud.

  • Oracle

  • Google

  • IBM

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Strategic Acquisitions

IT acquisition and contract management services includes every activity involved in obtaining the equipments and services a company needs to support IT daily operations, including sourcing, negotiating terms, purchasing items and goods reception as necessary, and keeping records of all the steps in the process

  • Infrastructure & Cloud

  • Software & Suscriptions

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